Shipping Policy

At Norée Thrift de Lux, every order is prepared with care, precision, and a commitment to refined service. Your available delivery options will appear automatically at checkout once you enter your shipping country.

Shipping Locations

Malta & Gozo Delivery

Courier Delivery – €5.00

Next-day door-to-door delivery (excluding Sundays and public holidays).

Valid for parcels up to 20 kg and 150 cm in length.

Easipik Locker Delivery – €3.25

A convenient, contact-free option via MaltaPost Easipik lockers located across Malta & Gozo.

You will receive a notification once your parcel is ready for pickup.

EU Standard Tracked Shipping – €9.90

Available to selected EU countries.

All parcels include tracking and are shipped via secure registered services.

Customs & Duties (If Applicable)

EU orders generally do not require additional duties, but in the rare case a customs authority applies fees, the buyer is responsible for covering them.

Processing Time

Orders are processed within 1–2 business days.

A shipping confirmation with tracking details is sent once the order is dispatched.

Delivery Times

Estimated delivery times vary by location and courier service:

* Malta & Gozo: 1–3 business days

* EU: Approximately 3–7 business days, depending on destination

Delivery times may vary during holidays, weekends, or unforeseen courier delays.

Order Tracking

All delivery options include tracking.

Tracking information is emailed automatically after dispatch.

Important Information

Please ensure your shipping address, email, and contact number are entered correctly during checkout.

Norée Thrift de Lux is not responsible for delivery delays caused by incorrect information or courier disruptions.

Pre-Dispatch Documentation (Quality & Authenticity Assurance)

To ensure transparency and protect both the buyer and Norée Thrift de Lux:

We reserve the right to photograph and/or video record each item prior to dispatch.

This documentation is used strictly for:

* Proof of condition before shipping

* Authenticity verification

* Quality-control evidence

* Resolution of delivery or damage claims

This practice is standard in luxury resale and ensures confidence for both sides.

Lost, Delayed, or Damaged Packages

* Norée Thrift de Lux is not responsible for delays caused by the courier.

* If a package arrives damaged, the pre-dispatch photographs/videos will be used for claim evaluation.

* For lost shipments, we will assist in opening an investigation with the courier.

Contact

For shipping questions, assistance, or special delivery requests, contact us at:

info@noree-thriftdelux.eu